Integrating Google Calendar (and Google Meet) with Wellconnect Business Suite

Purpose

To connect your Google Calendar and Google Meet video conferencing to Wellconnect so appointments booked through Wellconnect automatically sync with your Google Calendar and prevent double-bookings.

Scope

For all Wellconnect users who use Google Calendar and want two-way calendar sync.

Overview

By integrating Google Calendar with Wellconnect:

• Appointments booked in Wellconnect will appear in your Google Calendar.

• Events marked as busy in Google Calendar will block availability in Wellconnect.

• You can prevent scheduling conflicts and double-bookings.

This integration uses Google’s secure OAuth connection and can be managed per user inside your Business Suite account.

Preconditions

• You have an active Google account.

• You have login access to your Wellconnect Business Suite account.

• You have permissions to manage calendar integrations.

Steps to Connect Google Calendar

Step 1: Access Calendar Settings

1. Log in to Wellconnect Business Suite.

2. Navigate to Settings.

3. Click Calendars.

4. Select Connections (or Calendar Connections).

Step 2: Connect Google Account

1. Click Connect Calendar.

2. Select Google.

3. Sign in with your Google account.

4. Grant all required permissions.

5. Confirm the connection.

Once connected, your Google account will appear as an active calendar integration.

Step 3: Assign Google Calendar to a Wellconnect Calendar

1. Go to Settings → Calendars.

2. Open the specific calendar you want to sync.

3. Under Connected Calendar, select your Google Calendar.

4. Save changes.

This ensures appointments created in this Wellconnect calendar sync to your selected Google Calendar.

How Sync Works

One-Way Sync (Wellconnect → Google)

• Bookings created in Wellconnect appear in Google Calendar.

Conflict Prevention (Google → Wellconnect)

• Events marked as “Busy” in Google Calendar block availability in Wellconnect.

• Events marked as “Free” will not block time.

Verification

After connecting:

1. Create a test appointment through your Wellconnect booking link.

2. Confirm it appears in your Google Calendar.

3. Create a busy event directly in Google Calendar.

4. Check that the time is blocked in your Wellconnect booking page.

If both work correctly, the integration is successful.

Troubleshooting

Google Calendar Not Showing

• Ensure you granted all permissions during setup.

• Disconnect and reconnect the Google account.

• Clear browser cache and re-login.

Appointments Not Blocking Time

• Confirm the Google event is marked as “Busy.”

• Check the correct Google Calendar is selected under the Wellconnect calendar settings.

Duplicate Bookings

• Ensure the correct calendar is assigned.

• Confirm no additional external booking systems are writing to Google Calendar.

If issues persist, contact Wellconnect Support and provide:

• Your Business Suite account name

• Screenshot of Calendar Connection settings

• Example appointment with date and time